Shopping Guide

PAYMENT｜Payment

About payment

For payment, you can use the following payment methods.
Please see each payment item for details.

credit card payment

Available credit cards
[VISA / JCB / Master / American Express]

Please check with your credit card company as the debit date shown on your statement will vary depending on the credit card company.
We do not store the credit card information you enter when placing an order.

Please be assured that this information is encrypted.

Convenience store payment: payment in advance (KOMOJU)

[Seven-Eleven/Lawson/FamilyMart/Ministop/Daily Yamazaki]
We will send you an email after completing the order procedure.
The payment slip number, receipt number, and payment procedure will be sent to you by e-mail.
Please pay at each convenience store according to the listed procedure.
* The payment agency “DEGICA Co., Ltd.” will be displayed.

Paidy

You can use "pay later" provided by the payment service Paidy.
Please refer to the following URL for details on pay-in.
https://paidy.com/
Pay Later is a payment method that can be used with just your email address and mobile phone number.
No pre-registration or credit card required.
Payment is made once in the next month. You will be notified by email and SMS.

[Payment method]
You can pay by the following methods.
Account transfer (payment fee: free)
Convenience store (payment fee: 356 yen including tax)
Bank transfer (Payment fee: Varies by financial institution)

amazon pay

You can make payments using your customer information (credit card information, delivery address, etc.) registered with Amazon.co.jp.
This is a payment method that allows you to purchase without entering your information in our shop.

Smartphone payment (KOMOJU)

You can pay with paypay, LINEpay, Merpay, and Rakuten Pay.
The payment screen will start up on your smartphone, so please follow the instructions on the screen to make the payment.
* The payment agency “DEGICA Co., Ltd.” will be displayed.

ORDER｜About ordering

how to order

1. On the product page you wish to purchase, select the size, quantity, etc., and add it to the cart. Please enter the necessary information on the cart page.
3. Please select a payment method on the next page.
4. Confirm the order details and click [Order with the above details] to complete the order.
5. We will send you a confirmation e-mail immediately after placing your order, so please check it.
(If you do not receive it, please check whether the address you registered is correct and whether it has been sorted into spam.)
6. After confirming your order, we will send you an order confirmation email.
Your order will be confirmed at this point.

About reserved products

Due to the nature of our products, many of our products are reserved products.
It will take about 2-3 weeks to make each item after you place your order.
* In the case of credit card payment, payment will be made on the day of order.

About using coupons

Enter the coupon code on the [Confirmation] page at the end of the cart payment screen.

Cancellation

Cancellation due to customer's convenience is not possible in principle.
However, regarding the cancellation of your order, please contact us as it may be possible to cancel immediately after placing your order.
Please note that if the color, product, or size is different from the image shown in the photo, it will not be a reason for return.

GIFT｜Gift Wrapping

About gift wrapping

For gift wrapping, we offer simple wrapping free of charge.
If you wish, please fill in the order memo.
Please note that wrapping may vary depending on the product and the time of year.

DELIVERY | About delivery

about shipping cost

Shipping fee is uniform nationwide: 550 yen If the total amount of your order is 10,000 yen or more, shipping will be free.

All products will be shipped by Yamato Transport Co., Ltd.'s courier service, courier service compact, or Nekoposu .
*Please note that the shipping method cannot be specified.

About delivery days

[Same day] Ships within 2-3 business days after confirming your order.
[Reservation] Ships in about 2-3 weeks after the order is confirmed.
*Please note that this shop does not ship on Saturdays, Sundays, and holidays, so it may take longer than the above if there is an interval.

About shipping company

For delivery, we will ship from Yamato Transport.
We will send you a shipping completion email when shipping is complete.
A tracking number will also be included so you can track the status of your shipment.

EXCHANGE｜About exchanges and returns

About correspondence of exchange / returned goods

We do not accept exchanges or returns of products due to customer circumstances.
Regarding products that are recognized as faulty by our brand, we will consider the customer's intentions and handle returns and exchanges. (The size of the product I received is different from what I ordered, the product is already broken, etc.)
We will not be able to respond if the inquiry is not made within 7 days of the arrival of the product.

REPAIR｜About repair

About repair

For damaged products, repairable items will be repaired.
Please contact us first as the response method will differ depending on the situation.

About size correction

If you wish to modify the size, we will respond to possible products.
Please contact us first as the response method will differ depending on the situation.
In the case of simple resizing, it may be possible from around 1000 yen.

Request for re-coating

Products that have had their coating peeled off can be recoated.
Please contact us first as the response method will differ depending on the situation.
You can do it from about 1000 yen with small earrings and thin rings.

About repair cost

Please contact us first as the repair cost will vary greatly depending on the situation.
We will give you an estimate, and if you are satisfied, we will send it to you for repair.

Repair cost: repair price + shipping fee + cash on delivery fee